It is hard to believe it has only been two years that we have been working with Theresa and Customized Recruiting. When we first got started, Theresa put in the time to immerse herself in our industry, learning the nuances of aerospace and understanding the unique challenges of attracting talent during the tumultuous early days of COVID restrictions. During this time the aerospace industry was facing significant layoffs resulting in a mass departure of talent from the specialized skills workforce.
The first step in the process for Theresa was to truly understand our goals and ensure that the prospective talent is the right fit for our culture. She worked to learn our corporate values, and the promise we make to our customers in order to identify the right places to search for the best candidates.
Theresa owns the recruitment process from position brief to successful onboarding. She identifies the best sources to seek out talent, verifying that they are qualified, have the right background, experience, and demeanor for the roll. Theresa is an ambassador of our organization, able to articulate our culture and employment brand, and actively sells candidates on the advantages of working at Harbour Air. I have complete confidence that she represents us well throughout the recruitment process.